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Vizural Help Center

How can we help?

Find clear answers about accounts, ideas, boards, safety, privacy and common problems.

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Getting started

Create an account and sign in

Join Vizural or return to an existing account.

  1. 1Select Sign up in the top navigation and enter the requested account details.
  2. 2Use a valid email address and a password that you do not reuse on other websites.
  3. 3To return later, select Log in and enter the same email address and password.
Create an account
Getting started

Find ideas and inspiration

Use search, Explore and topic pages to discover content.

  1. 1Use the search field to look for a style, room, outfit, tattoo, recipe or other idea.
  2. 2Open Explore to browse available topics and categories.
  3. 3Open an idea to view its full image, description, creator and related ideas.
Explore ideas
Getting started

Follow a creator

Keep up with people whose ideas you enjoy.

  1. 1Open the creator name or profile picture from an idea.
  2. 2Select Follow on the creator's profile.
  3. 3Select the button again whenever you want to unfollow that creator.
Ideas & boards

Publish a new idea

Upload an image and add useful details before publishing.

  1. 1Sign in and select Create in the top navigation.
  2. 2Upload an image you own or have permission to share.
  3. 3Add a clear title, a useful description and an accurate destination link when one exists.
  4. 4Choose relevant topics and select the board where the idea should be saved.
  5. 5Select Publish.
Do not publish content that is illegal, deceptive, harmful or owned by someone else without permission.
Create an idea
Ideas & boards

Save an idea to a board

Organize ideas you want to revisit later.

  1. 1Select Save on an idea card or on the idea page.
  2. 2Choose one of your existing boards.
  3. 3Create a new board from the save menu when you need a different collection.
Ideas & boards

Create, edit or delete a board

Rename a board, add a description or change its privacy.

  1. 1Create a board while publishing or saving an idea.
  2. 2Open your profile and select the board you want to manage.
  3. 3Use the board edit option to change its name, description, topic or privacy.
  4. 4The delete option permanently removes the board and its saved connections after confirmation.
Deleting a board does not delete ideas created by other people.
Ideas & boards

Make a board private

Keep a board visible only to your account.

  1. 1Open the board from your profile.
  2. 2Open its edit page.
  3. 3Turn on Private board and save the changes.
Private boards are not shown on your public profile.
Ideas & boards

Edit or delete your idea

Update details or remove content that you published.

  1. 1Open an idea that you created.
  2. 2Select the three-dot options menu.
  3. 3Choose Edit idea to update it, or Delete to remove it after confirmation.
Ideas & boards

Hide an idea you do not like

Use Not interested to remove an unwanted recommendation.

  1. 1Open the three-dot menu on an idea that is not yours.
  2. 2Select Not interested.
  3. 3The idea will be hidden from your current experience and the feedback may improve future recommendations.
Account & profile

Edit your public profile

Update the name, biography, image and details people can see.

  1. 1Open your account menu and select Settings.
  2. 2Use Edit profile to update the available public profile details.
  3. 3Save your changes and open your profile to confirm how it appears.
Open profile settings
Account & profile

Change your username or website

Manage the profile URL and website shown on your account.

  1. 1Open Settings, then Account.
  2. 2Enter an available username or a valid website address.
  3. 3Save the changes.
Changing your username also changes the URL of your Vizural profile.
Open account settings
Account & profile

Change your password

Replace the password used to sign in to Vizural.

  1. 1Open Settings, then Security.
  2. 2Enter the required current and new password information.
  3. 3Save the new password and use it the next time you sign in.
Open security settings
Account & profile

Delete your account

Permanently remove your account through privacy settings.

  1. 1Open Settings, then Privacy.
  2. 2Find the account deletion section.
  3. 3Read the warning carefully and confirm only when you are sure.
Account deletion is permanent. Save anything you need before confirming.
Open privacy settings
Social features

Like, comment on and share ideas

Interact with public ideas and share useful inspiration.

  1. 1Open an idea to use its available like, comment and share controls.
  2. 2Keep comments relevant and respectful.
  3. 3When sharing outside Vizural, remember that the destination website or app may have its own privacy rules.
Social features

Send and read messages

Use the inbox to communicate with another Vizural member.

  1. 1Open a member's profile and use the message option when available.
  2. 2Use Inbox in the top navigation to view your conversations.
  3. 3Do not share passwords, payment details or other sensitive information in messages.
Open inbox
Safety & reports

Report spam or inappropriate content

Send a report when an idea or comment may violate the rules.

  1. 1Open the three-dot menu on the idea, or use Report next to the relevant comment.
  2. 2Choose the closest reason: spam or misleading, inappropriate content, copyright violation or something else.
  3. 3Add clear details when they will help explain the problem.
  4. 4Submit the report once. Repeated duplicate reports do not speed up review.
Reports are reviewed using Vizural's rules and available information. A report does not automatically remove content.
Safety & reports

What happens after you report something

Understand the possible outcomes without exposing internal review methods.

  1. 1Vizural may review the reported content, account context and information included in the report.
  2. 2When action is appropriate, Vizural may remove content, limit features or restrict an account.
  3. 3Content may remain available when the report does not show a violation or there is not enough information.
For safety reasons, some review details are not made public.
Safety & reports

Keep your account secure

Reduce the chance of unauthorized access or scams.

  1. 1Use a unique password and do not send it to anyone.
  2. 2Check destination links before opening them and leave pages that request unexpected login or payment information.
  3. 3Change your password from Security settings if you think someone else may know it.
  4. 4Contact support with your username and a clear description of suspicious activity.
Safety & reports

Use destination links responsibly

Add accurate sources and stay careful when visiting external sites.

  1. 1Only add a destination link that is relevant to the idea.
  2. 2Do not use shortened, deceptive, malicious or unrelated links.
  3. 3Vizural does not control third-party websites, so review their address and policies before sharing information.
Privacy & copyright

Understand visit analytics

See how Vizural measures public traffic without advertising trackers.

  1. 1Vizural records visits to public pages to measure traffic and improve the platform.
  2. 2Raw IP addresses and full user-agent strings are not stored in analytics.
  3. 3Read the Privacy Policy for the current description of collected data.
Read the Privacy Policy
Privacy & copyright

Report a copyright concern

Use the copyright process when your protected work appears without permission.

  1. 1Copy the exact Vizural URL of the content you believe infringes your work.
  2. 2Gather a description or link showing the original protected work.
  3. 3Follow the instructions on the Copyright / DMCA page and send the complete notice to support@vizural.com.
  4. 4Do not submit a copyright notice for content you do not own or represent.
Open Copyright / DMCA
Troubleshooting

I cannot log in

Check common causes of an unsuccessful sign-in.

  1. 1Confirm that you are using the email address connected to your Vizural account.
  2. 2Check for typing mistakes and make sure Caps Lock is not changing the password.
  3. 3Try again in a current browser after refreshing the page.
  4. 4If access still fails, email support@vizural.com from the address connected to the account and include your username.
Go to login
Troubleshooting

An image will not upload

Resolve common image selection or publishing problems.

  1. 1Make sure you selected a supported image rather than a document or unrelated file type.
  2. 2Try a smaller, standard web image when a very large or unusual file does not process.
  3. 3Keep the page open until the upload finishes, then complete the title and board fields.
  4. 4Refresh and try once more before contacting support with the error message and browser name.
Troubleshooting

My changes are not visible

Refresh stale pages after editing a profile, board or idea.

  1. 1Confirm that the form displayed a successful save or redirected after publishing.
  2. 2Refresh the page or reopen it from your profile.
  3. 3Check that you are signed in to the account that owns the content.
  4. 4If the old version remains, send support the exact page URL and a description of what should have changed.
Ideas & boards

Collaborate with group boards

Invite trusted contributors and manage Owner, Admin and Member access.

  1. 1Open a board you own and select Manage members.
  2. 2Add a Vizural username and choose Admin or Member.
  3. 3Admins can manage members; members can publish and save ideas to the shared board.
  4. 4Remove, ban or unban access from the members screen.
Member count never increases ranking by itself. Each idea keeps the quality and trust signals of the real contributor who added it.
Ideas & boards

How AI image labels work

Vizural checks uploads automatically and labels only high-confidence AI results.

  1. 1Vizural checks available provenance metadata and a local image classifier after upload.
  2. 2High-confidence AI images may show an AI generated label on the idea page.
  3. 3Unclear results remain AI unknown and do not receive a public AI label.
Automatic image detection is probabilistic and is not proof of authorship.

Still need help?

Email us with your Vizural username, the exact page URL and a clear description of the problem. Never include your password.

support@vizural.com
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