How can we help?
Find clear answers about accounts, ideas, boards, safety, privacy and common problems.
Browse help
Choose a topic
Popular
Frequently used guides
All guidance
Help articles
Getting startedCreate an account and sign in
Join Vizural or return to an existing account.
Create an account and sign in
Join Vizural or return to an existing account.
- 1Select Sign up in the top navigation and enter the requested account details.
- 2Use a valid email address and a password that you do not reuse on other websites.
- 3To return later, select Log in and enter the same email address and password.
Getting startedFind ideas and inspiration
Use search, Explore and topic pages to discover content.
Find ideas and inspiration
Use search, Explore and topic pages to discover content.
- 1Use the search field to look for a style, room, outfit, tattoo, recipe or other idea.
- 2Open Explore to browse available topics and categories.
- 3Open an idea to view its full image, description, creator and related ideas.
Getting startedFollow a creator
Keep up with people whose ideas you enjoy.
Follow a creator
Keep up with people whose ideas you enjoy.
- 1Open the creator name or profile picture from an idea.
- 2Select Follow on the creator's profile.
- 3Select the button again whenever you want to unfollow that creator.
Ideas & boardsPublish a new idea
Upload an image and add useful details before publishing.
Publish a new idea
Upload an image and add useful details before publishing.
- 1Sign in and select Create in the top navigation.
- 2Upload an image you own or have permission to share.
- 3Add a clear title, a useful description and an accurate destination link when one exists.
- 4Choose relevant topics and select the board where the idea should be saved.
- 5Select Publish.
Ideas & boardsSave an idea to a board
Organize ideas you want to revisit later.
Save an idea to a board
Organize ideas you want to revisit later.
- 1Select Save on an idea card or on the idea page.
- 2Choose one of your existing boards.
- 3Create a new board from the save menu when you need a different collection.
Ideas & boardsCreate, edit or delete a board
Rename a board, add a description or change its privacy.
Create, edit or delete a board
Rename a board, add a description or change its privacy.
- 1Create a board while publishing or saving an idea.
- 2Open your profile and select the board you want to manage.
- 3Use the board edit option to change its name, description, topic or privacy.
- 4The delete option permanently removes the board and its saved connections after confirmation.
Ideas & boardsMake a board private
Keep a board visible only to your account.
Make a board private
Keep a board visible only to your account.
- 1Open the board from your profile.
- 2Open its edit page.
- 3Turn on Private board and save the changes.
Ideas & boardsEdit or delete your idea
Update details or remove content that you published.
Edit or delete your idea
Update details or remove content that you published.
- 1Open an idea that you created.
- 2Select the three-dot options menu.
- 3Choose Edit idea to update it, or Delete to remove it after confirmation.
Ideas & boardsHide an idea you do not like
Use Not interested to remove an unwanted recommendation.
Hide an idea you do not like
Use Not interested to remove an unwanted recommendation.
- 1Open the three-dot menu on an idea that is not yours.
- 2Select Not interested.
- 3The idea will be hidden from your current experience and the feedback may improve future recommendations.
Account & profileEdit your public profile
Update the name, biography, image and details people can see.
Edit your public profile
Update the name, biography, image and details people can see.
- 1Open your account menu and select Settings.
- 2Use Edit profile to update the available public profile details.
- 3Save your changes and open your profile to confirm how it appears.
Account & profileChange your username or website
Manage the profile URL and website shown on your account.
Change your username or website
Manage the profile URL and website shown on your account.
- 1Open Settings, then Account.
- 2Enter an available username or a valid website address.
- 3Save the changes.
Account & profileChange your password
Replace the password used to sign in to Vizural.
Change your password
Replace the password used to sign in to Vizural.
- 1Open Settings, then Security.
- 2Enter the required current and new password information.
- 3Save the new password and use it the next time you sign in.
Account & profileDelete your account
Permanently remove your account through privacy settings.
Delete your account
Permanently remove your account through privacy settings.
- 1Open Settings, then Privacy.
- 2Find the account deletion section.
- 3Read the warning carefully and confirm only when you are sure.
Social featuresSend and read messages
Use the inbox to communicate with another Vizural member.
Send and read messages
Use the inbox to communicate with another Vizural member.
- 1Open a member's profile and use the message option when available.
- 2Use Inbox in the top navigation to view your conversations.
- 3Do not share passwords, payment details or other sensitive information in messages.
Safety & reportsReport spam or inappropriate content
Send a report when an idea or comment may violate the rules.
Report spam or inappropriate content
Send a report when an idea or comment may violate the rules.
- 1Open the three-dot menu on the idea, or use Report next to the relevant comment.
- 2Choose the closest reason: spam or misleading, inappropriate content, copyright violation or something else.
- 3Add clear details when they will help explain the problem.
- 4Submit the report once. Repeated duplicate reports do not speed up review.
Safety & reportsWhat happens after you report something
Understand the possible outcomes without exposing internal review methods.
What happens after you report something
Understand the possible outcomes without exposing internal review methods.
- 1Vizural may review the reported content, account context and information included in the report.
- 2When action is appropriate, Vizural may remove content, limit features or restrict an account.
- 3Content may remain available when the report does not show a violation or there is not enough information.
Safety & reportsKeep your account secure
Reduce the chance of unauthorized access or scams.
Keep your account secure
Reduce the chance of unauthorized access or scams.
- 1Use a unique password and do not send it to anyone.
- 2Check destination links before opening them and leave pages that request unexpected login or payment information.
- 3Change your password from Security settings if you think someone else may know it.
- 4Contact support with your username and a clear description of suspicious activity.
Safety & reportsUse destination links responsibly
Add accurate sources and stay careful when visiting external sites.
Use destination links responsibly
Add accurate sources and stay careful when visiting external sites.
- 1Only add a destination link that is relevant to the idea.
- 2Do not use shortened, deceptive, malicious or unrelated links.
- 3Vizural does not control third-party websites, so review their address and policies before sharing information.
Privacy & copyrightUnderstand visit analytics
See how Vizural measures public traffic without advertising trackers.
Understand visit analytics
See how Vizural measures public traffic without advertising trackers.
- 1Vizural records visits to public pages to measure traffic and improve the platform.
- 2Raw IP addresses and full user-agent strings are not stored in analytics.
- 3Read the Privacy Policy for the current description of collected data.
Privacy & copyrightReport a copyright concern
Use the copyright process when your protected work appears without permission.
Report a copyright concern
Use the copyright process when your protected work appears without permission.
- 1Copy the exact Vizural URL of the content you believe infringes your work.
- 2Gather a description or link showing the original protected work.
- 3Follow the instructions on the Copyright / DMCA page and send the complete notice to support@vizural.com.
- 4Do not submit a copyright notice for content you do not own or represent.
TroubleshootingI cannot log in
Check common causes of an unsuccessful sign-in.
I cannot log in
Check common causes of an unsuccessful sign-in.
- 1Confirm that you are using the email address connected to your Vizural account.
- 2Check for typing mistakes and make sure Caps Lock is not changing the password.
- 3Try again in a current browser after refreshing the page.
- 4If access still fails, email support@vizural.com from the address connected to the account and include your username.
TroubleshootingAn image will not upload
Resolve common image selection or publishing problems.
An image will not upload
Resolve common image selection or publishing problems.
- 1Make sure you selected a supported image rather than a document or unrelated file type.
- 2Try a smaller, standard web image when a very large or unusual file does not process.
- 3Keep the page open until the upload finishes, then complete the title and board fields.
- 4Refresh and try once more before contacting support with the error message and browser name.
TroubleshootingMy changes are not visible
Refresh stale pages after editing a profile, board or idea.
My changes are not visible
Refresh stale pages after editing a profile, board or idea.
- 1Confirm that the form displayed a successful save or redirected after publishing.
- 2Refresh the page or reopen it from your profile.
- 3Check that you are signed in to the account that owns the content.
- 4If the old version remains, send support the exact page URL and a description of what should have changed.
Ideas & boardsCollaborate with group boards
Invite trusted contributors and manage Owner, Admin and Member access.
Collaborate with group boards
Invite trusted contributors and manage Owner, Admin and Member access.
- 1Open a board you own and select Manage members.
- 2Add a Vizural username and choose Admin or Member.
- 3Admins can manage members; members can publish and save ideas to the shared board.
- 4Remove, ban or unban access from the members screen.
Ideas & boardsHow AI image labels work
Vizural checks uploads automatically and labels only high-confidence AI results.
How AI image labels work
Vizural checks uploads automatically and labels only high-confidence AI results.
- 1Vizural checks available provenance metadata and a local image classifier after upload.
- 2High-confidence AI images may show an AI generated label on the idea page.
- 3Unclear results remain AI unknown and do not receive a public AI label.
Still need help?
Email us with your Vizural username, the exact page URL and a clear description of the problem. Never include your password.
Like, comment on and share ideas
Interact with public ideas and share useful inspiration.